Shipping policy

SHIPPING POLICY

Order Processing
All orders are processed and shipped within our stated processing timeframes. Once your order has been fulfilled and transferred to the shipping carrier (USPS, UPS, FedEx, etc.), you will receive tracking information via the email provided at checkout.

Please ensure your email address is entered correctly. We are not responsible for missing tracking updates due to incorrect or inaccessible email accounts.

Shipping & Delivery
Delivery timeframes provided by carriers are estimates and may vary due to external factors. Once your package is in transit, we are not responsible for delays caused by the shipping carrier.

Package Responsibility & Liability
Once your order has been shipped and is in the possession of the carrier, liability transfers to the carrier. We are not responsible for lost, stolen, delayed, or damaged packages.

We do not issue refunds or replacements for packages marked as “delivered.”

If your package is lost or misdelivered, we may assist in opening a claim with the carrier as a courtesy; however, all final decisions are made by the carrier.

For added security, we recommend shipping to a secure address, being present at delivery, or selecting signature confirmation when available.

Policy Acceptance
By placing an order, you agree to the terms outlined in this Shipping Policy.